Delivery info

1. Processing your order and delivery dates

When placing a phone order with an internet shopping advisor by telephone we will say how long we expect (in weeks) it will take for your furniture order to be made and sent to your nearest ScS Distribution Centre for delivery. Occasionally, the manufacture of your furniture may be delayed through circumstances beyond our control.

We will, of course, make every effort to keep you informed. If you choose to pay by one of our easy payment options the approximate delivery time will start once the internet shopping advisor has received your signed finance documents and sales contract, so please, return this paperwork as soon as possible.

2. Delivery & Installation

A small charge of £59 is made for our delivery and installation service for deliveries made in mainland UK, within a 30 mile radius of any ScS Branch.

Once your furniture has been delivered to the Distribution Centre nearest to you, they will ring to arrange your delivery. Where possible we will deliver within 2 working days as we are unable to store your furniture. 

Prior to delivery of the furniture you must have settled any outstanding balance on your account or have an agreement for easy payment options.

3. On Delivery

On the day of delivery, please ensure that the delivery team can gain easy access to the room that the furniture is going into. Please make sure that the area you want the furniture placed is cleared.

Our delivery team will unpack your furniture, install it in the room of your choice and remove all packing materials from your home and recycle wherever possible. Please inspect your furniture carefully before signing for it.

Unfortunately, we are not able to take away your old furniture.