Customer service

Contact us

ScS takes the hard work out of buying your sofa, by having dedicated departments for all of your enquiries. Many questions can be answered by looking at our FAQs section.

  • I'd like help placing my order - If you have not you placed an order with us - Please call 0800 731 0048, for our Online Sales Team.

  • Where is my delivery? - If you purchased your sofa in store and have not yet taken delivery of your product - please contact the store where you purchased your product, for all queries. You can find all of the store details here including telephone number and email address. If you purchased your sofa online - please call 0800 731 0048, for all queries or email: scsonline@scs.co.uk.

  • After delivery - My sofa/carpet has been delivered and I'd like some help with my purchase: Call Aftercare Customer Services Team on 0191 521 9521 (Lines are open Monday - Friday: 9am - 5:30pm) or email scsaftercare@scs.co.uk.

  • Write to us:
  • ScS Sofas
    45 - 49 Villiers Street
    Sunderland
    SR1 1HA

  • Or fill in the contact form below: