Before you buy

Ordering

How do I order?

Ordering online is simple, secure and easy with ScS. Put your feet up and browse our full range of products, without leaving the comfort of your home.

When you have chosen your sofa, furniture or flooring, simply click the 'Add to Basket' button on the right-hand side of the product page. After your items have been added to your basket, you can continue shopping with us, or proceed to the checkout page and complete your order.

Here, you can decide how to pay for your order. At ScS we accept all major credit cards, as well as payment by PayPal. Alternatively, you can apply for finance and take advantage of up to 4 years interest free credit, 0% APR representative.

If you prefer, you can also order from us by telephone. Simply give our Online Sales Team a call on 0800 731 0048 between 9am - 9pm Monday to Saturday, and 10am - 8pm on Sundays. If you haven't made your mind up and would like some help deciding which ScS product is right for your home, we'd be happy to help with that too.

Of course, we also have 100 ScS stores around the UK, so if you'd prefer to shop with us in person, you can find your nearest store, here.

For full details of our finance offer including terms and conditions and an example of monthly payments, read our comprehensive guide to finance.

Paying by finance

Whether you are placing your ScS order online, over the telephone or in-store, you will have the option of applying for finance to pay for your items. This gives you the option of spreading the cost of your purchase to suit your needs and budget. You can choose repayment terms from 6 months to 48 months all at 0% APR representative, meaning you will never pay interest on your purchase with ScS.

To select the finance option when ordering online at ScS, simply choose the 'Pay Monthly' option at the basket. We'll ask you for some details and to choose a convenient call back time, where one of our personal shopping advisors will walk you through the finance application. Once your application has been approved, your order will be complete and you can look forward to receiving your new furniture or flooring in due course.

For full details of our finance offer, including terms and conditions and an example of monthly payments, read our comprehensive guide to finance.

Paying by credit/debit card

If you prefer to pay for your goods in full, please select the 'Pay Now' option at the basket. At ScS, we accept all major credit and debits cards including Visa, MasterCard, Maestro and American Express.

You will be asked to input your debit or credit card details on the Payment screen, and follow an easy step-by-step process to make your payment. Don't worry, your details will be safe with ScS as we use an SSL encryption to ensure that our online payment processes, as well as your transaction and card details, are 100% secure.

Pay with PayPal

You can also use your PayPal account to pay for your ScS order. To do this, select the 'Pay Now’ option at the basket, and choose PayPal on the Payment screen during the checkout process.

Follow the on-screen prompts and you'll be taken to PayPal where you can login to your account and confirm your payment.

Delivery and warranty

As soon as you've completed your payment, we'll begin to process your order, which is when we will be able to give you an estimated date for delivery. When your order arrives into our distribution centre, we will contact you to arrange delivery, at a time and date that is best suited to you.

Our two man delivery team work from Monday to Friday, 7am - 7pm, and you can also request a premium Saturday delivery if it's not convenient for you to be at home to receive your order during the week.


Rest assured that our delivery team will take the time to unpack your order in your home and place it in the room of your choice, taking away all packaging materials to be recycled wherever possible. For full details on our delivery process, take a look at our in-depth guide to ScS delivery.

All of our ScS products are handmade and bespoke to every customer, and we are confident you will be delighted with your purchase. Subject to normal "wear and tear", every ScS sofa is covered by a 12-month guarantee for your added peace of mind. Further to this we also offer a two-year warranty on electrical components and recliner mechanisms and a 10-year warranty on frames and structural defects.

We also offer Sofa Guard Protection for both leather and fabric sofas so that you're covered in the event of accidental damage. You can add Sofa Guard Protection to your sofa order at any point before your new sofa is delivered. Find out all the information you need, here.