Customer Service

At ScS, we want to make purchasing your new sofa or carpet as stress-free as possible, which is why we’re here every step of the way, from helping you choose your dream furniture or flooring, to the moment it arrives in your home.

Before you buy

• Ordering
• Ways to buy
• Frequently asked questions
• Sofa buying guide
• Carpet buying guide
• Dining room buying guide
• Living room buying guide
• Measuring for flooring
• Luxury Vinyl Tiles buying guide
• Laminate buying guide
• Vinyl buying guide
• Rugs buying guide
• Carpet Samples
• Upgrade your Underlay

Payment options

• Pay monthly finance calculator
• Payment Methods

Aftersales & Care

• Contact us
• Furniture guarantee
• Terms & conditions
• Furniture care guides
• Flooring care guides
• Sofa guard
• Dining room care guide
• Living room care guide
• Luxury vinyl tiles care guide

Delivery & Fitting services

• Delivery cost & lead times
• Carpet fitting

About ScS

• Why ScS?
• Trustpilot
• Company details
• Privacy policy
• Cookie policy
• Blog

See what our customers say about us

We've teamed up with Trustpilot, an independent review site, to help our customers share their experiences of buying sofas and flooring with ScS. Customer feedback is key to helping us improve our service in every aspect of our business.

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