Sofas handmade in Britain*

4 Years Free Credit 0% APR*

Book a Store Appointment

20 Year Frame Guarantee

Contact us

Track my order

Track the progress of your order as we keep you updated each step of the way

Track my order

Contact form

If you have a question or wish to get in touch, please use our customer contact form

Submit a query

FAQ's

Answers to most of our customers questions can be found in our FAQ’s section. Below are our most common questions & answers

I have placed my order online, what happens next?

Once you have chosen your new furniture or flooring and placed your order, you can relax and let our online sales time take care of the rest. Our team will call you back to complete your order at the time you have selected in the checkout.

How do I measure for my sofa?

Measuring up for your new sofa might seem tricky, but it’s really straightforward. At the bottom of each product page you’ll find all the dimensions you will need including height (A) front (B) seat (C) width (D) and depth (E). Always measure any doorways and hallways where your sofa will have to fit through and let us know of any access issues our delivery teams may face i.e. spiral staircases, or top floor flats.

Can I order a flooring sample?

You can request a free carpet sample online for many of our carpet ranges. Simply click the ‘Request Sample’ link on each carpet product page, complete your details and a carpet sample will be sent direct to your doorstep within a couple of days.

See all FAQs