Carpet samples

At ScS we believe in an excellent customer experience with outstanding value, quality and choice which is why we have completely overhauled our carpet sample service and now everything is managed in-house to ensure the service as smooth as possible for you. Ordering your FREE carpet sample couldn't be easier with ScS!

STEP 1 - Pick Your Carpet

All carpets eligible for a free sample will have a free sample tag displayed. If something catches your eye, you can simply click this button to add it to your sample basket or browse the rest of the colours available in the range - you can order a maximum of five free samples.

STEP 2 - Click the 'Request Sample' Button

Look out for the green order a free sample box on the product page and simply click this to request your sample. You can select up to five free samples per range so you can try out different colour options in your home.

You will then be asked to fill in a few contact details so we can pop your free sample in the post right away.

Sit back and relax

After you have filled in your contact details, a notification will appear on the screen to confirm your chosen samples. You can then sit back and relax and wait for your free samples to drop through your letterbox.

Once you receive your Carpet Sample you can then match it to your current furniture/decor, you'll be able to see in person how it looks & feels then make an informed decision. We offer a number of samples online, or you can visit your local ScS store to see the full range and to chat through your choice with one of our carpet and flooring specialists.

Our most common carpet questions, answered:

1) How can I pay for my new carpet?

At ScS, we accept all major credit and debit cards in-store and online, including Visa, Mastercard, Maestro and American Express, as well as PayPal. In-store, you can also pay with cash. Alternatively, take advantage of our 4 years' free credit offer, 0% APR representative offer, available on all sofa, furniture and flooring purchases over £320.

Choose the pay monthly option at the basket and select a repayment term from six to 48 months. If you are choosing a repayment term under 24 months, you will receive a decision within minutes. If you are selecting a repayment term over 24 months, a member of our online sales team will be required to call you and confirm some additional details.

2) When will my carpet be delivered and how much will it cost?

As each order is tailor-made to your requirements, we’ll let you know when you should expect to receive your new carpet at the point of purchase. You can find out more information here. There is a £29 delivery cost, but this may increase if you live outside of a 30-mile radius of your nearest ScS store. Read more about delivery charges here.

3) Who will fit my new carpet?

The fitting of your new carpet is not included in the carpet delivery cost, and we do not fit flooring ourselves. However, we can arrange for an independent fitter to fit your carpet for you. If you are buying online call our online sales team on 0800 731 0048 after you have placed your order and they will help you to arrange your fitting.

Payment should be made to your carpet fitter on the day of installation and the contract for the work is between you and the fitter. Standard fitting rates for carpets are: £4.20 per square metre, with a £84 minimum charge for halls, stairs and landings, or £63 for all other rooms (£5.00 additional surcharge, per stair, for fitting carpet on open plan or wrap around stairs). You can find out more about our carpet fitting charges here.

4) How long is my carpet guaranteed for?

At ScS, we offer a 12-month guarantee on any parts and labour should anything go wrong when fitting your new carpet, but many of our carpets carry wear and stain guarantees of up to 20 years. Further information on guarantees can be found in the product information when you view any of our carpets online.

5) How can I care for my new carpet?

Buying a new carpet is an investment and we understand that you want your carpet to look good for years to come to get the best value for money. That's why we would always recommend buying our SOS Carpet Care Kit to help remove any stains when they occur. You can buy this in store or add it to your order online when you checkout.

New carpets can shed fibres and flatten after fitting, but with regular vacuuming to remove excess yarn and help to lift carpet fibres back up, your carpet will stay fresh and fluffy for longer. For more advice and tips to care for your carpet, please read our carpet care guide.

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