Terms & Conditions of Sale

ATTENTION: These terms of use set forth the basis on which you are permitted to access and use this website, salesforce.com/products/commerce-cloud (the "Website"). Please read the terms of use carefully before using the Website. By accessing and using the Website in any way, including, without limitation, browsing the Website, you agree to and are bound by the terms of use described herein. If you do not agree to all of the terms and conditions contained herein, do not use the Website in any manner.


All copyrights and other intellectual property rights in the Website, including without limitation all software and written and graphical content included in the Website, are owned by Commerce Cloud, Inc. ("Commerce Cloud") and are hereby reserved.

Use Of Website & Documents

Commerce Cloud hereby authorizes you to make a single copy of the content displayed on the Website for your use in learning about, evaluating or acquiring Commerce Cloud services or products, provided (i) you mark such copy "© 2016 Commerce Cloud, Inc. All rights reserved."; (ii) the use of such copy is for informational and non-commercial or personal use and will not be copied or posted on any network computer or broadcast in any media; and (iii) no modifications to such copy are made. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, perform, display in public, alter, or modify the content contained on the Website. Accredited educational institutions, such as K-12, universities and colleges, may download and reproduce the content displayed on the Website for distribution in the classroom. Distribution outside the classroom requires express written permission. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. The Website may contain email services, bulletin board services, forums, communities, and/or other message or communication facilities designed to enable you to communicate with others (collectively "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper. By way of example, and not as a limitation, you agree that when using the Communication Services or the Website, you will not (i) use them in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages; (ii) defame, abuse, harass, threaten or otherwise violate the legal rights of others; (iii) publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, pornographic, racist, lewd, lascivious, excessively violent, harassing, unlawful, or otherwise objectionable topic, name, material or information; (iv) upload, or otherwise make available, files that contain material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consent to do the same; (v) advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Services specifically allows such messages; (vi) restrict or inhibit any other user from using and enjoying the Communication Services or the Website; (vii) harvest or otherwise collect information about others, including email addresses; or (viii) violate any applicable laws or regulations. Commerce Cloud has no obligation to monitor the Website or Communication Services. However, Commerce Cloud reserves the right to review materials posted to the Website and the Communication Services and to remove and/or edit any materials in its sole discretion. Commerce Cloud reserves the right to terminate your access to the Website and the Communication Services at any time, without notice, for any reason whatsoever. Commerce Cloud reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Commerce Cloud's sole discretion.


Commerce Cloud ®, Commerce Cloud eCommerce (SM), the Commerce Cloud logo, and any other marks used on the Website are trademarks of Commerce Cloud or their respective owners. Such marks may not be used without the prior written consent of Commerce Cloud. Any use of those marks, or any others displayed on the Website, will inure solely to the benefit of their respective owners.

Copyright Notice. Copyright © 2004-2016 Commerce Cloud, Inc. All rights reserved.

Unsolicited Submission Policy

Commerce Cloud does not accept or consider unsolicited ideas, suggestions, materials or other information (all of the foregoing being "Submissions"). The purpose for this policy is to avoid misunderstandings or disputes with respect to the origin of ideas, products, services and strategies of Commerce Cloud. Please do not send your unsolicited Submissions to Commerce Cloud or anyone at Commerce Cloud. In the event that you disregard this policy and post, upload, input, provide, submit or otherwise make a Submission to Commerce Cloud, (i) you will be granting Commerce Cloud and its affiliates permission to use your Submission in connection with the operation of its businesses (the "License"), including, without limitation, the right to copy, distribute, display, edit, reproduce, translate and reformat your Submission for both commercial and non-commercial purposes, (ii) you warrant and represent that you own or otherwise control all of the rights to your Submission, including, without limitation, the rights necessary to grant the License and (iii) any such Submissions will be considered non confidential and non proprietary communications. No compensation will be paid with respect to your Submission. Commerce Cloud will not be subject to any obligation of confidence with respect to your Submission.

No Unlawful Or Prohibited Use

You may not use the Website for any purpose that is unlawful or prohibited by the terms and conditions provided herein. You may not use the Website in any manner that could damage, disable, overburden or otherwise impair any Commerce Cloud server or the networks connected to any Commerce Cloud server, or interfere with any other person's use and enjoyment of the Website. You may not attempt to gain unauthorized access to the Website or the computer systems or networks connected to any Commerce Cloud server through any means. You may not obtain any materials or information through any means not intentionally made available to you through the Website.


Any links to third party websites are provided for your convenience only, and Commerce Cloud makes no recommendation or endorsement as to such websites or the products or services offered thereon.

You may link to the Commerce Cloud Website, unless notified otherwise in writing by Commerce Cloud. However, you may not frame the Website in a manner that may cause confusion to Commerce Cloud customers, nor may you interfere or attempt to interfere in any way with the operation of the Website, including without limitation through data mining, the use of any robot, scraper or other automated device, or circumvention or attempted circumvention of any website security features.

Spam Email & Postings

You agree that Commerce Cloud would be irreparably harmed by the use, by you or others, of the Website or facilities in connection with the transmission of spam, newsgroup postings or unsolicited email in violation of the terms of use as provided herein, and that Commerce Cloud is entitled to obtain injunctive relief against any such transmission (in addition to all other remedies available at law or in equity). Commerce Cloud reserves the right to block, filter or delete unsolicited email.

U.S. Export Administration Laws & Regulation

You acknowledge and agree that material on the Website is subject to the U.S. Export Administration Laws and Regulations. Diversion of such material contrary to U.S. law is prohibited. You agree that none of the material on the Website, nor any direct product therefrom, is being or will be acquired for, shipped, transferred, or re-exported, directly or indirectly, to proscribed or embargoed countries or their nationals, nor be used for nuclear activities, chemical biological weapons, or missile projects unless authorized by the U.S. Government. You certify that you are not on the U.S. Department of Commerce's Denied Persons List or affiliated lists or on the U.S. Department of Treasury's Specially Designated Nationals List. You agree to comply strictly with all U.S. export laws and assume sole responsibility for obtaining licenses to export or re-export as may be required.


The content contained in the website is provided by commerce cloud for general informational purposes only and does not constitute a specific recommendation or advice. Such content is provided "as is" without warranty of any kind, express or implied, and is subject to change without notice. Your use of the website is at your sole risk, and you assume all liability in relation to it.

Any information or advice provided through the website that is related to support of commerce cloud software products is subject to the terms and conditions of the license and support agreement between you and commerce cloud, and not to these terms of use.

Any mention in the website of non commerce cloud products or services is for information purposes only and constitutes neither an endorsement nor a recommendation.

Limitation On Liability

As consideration for your use of and access to the website, and to the maximum extent permitted by law, you agree that: (i) in no event will commerce cloud or any other party involved in creating, producing, or delivering the website or any site linked to the website, be liable to you in any manner whatsoever for any decision made or action or non-action taken by you in reliance upon the information provided through the website; and (ii) the aggregate liability of commerce cloud or any of its distributors or dealers, arising from or relating to this agreement (regardless of the form of action or claim, e.g. Contract, warranty, tort, strict liability, negligence, fraud, and/or otherwise) is limited to $100; and (iii) commerce cloud shall not in any case be liable for any direct, indirect, special, incidental, consequential, or punitive damages, even if commerce cloud has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Notices Of Copyright Infringement

If you believe that material posted on the Website infringes your copyright, you should provide notice of such infringement to the following person, who is Commerce Cloud's designated agent for the purposes of the Digital Millennium Copyright Act (17 U.S.C. 512):

Commerce Cloud, Inc.
5 Wall St
Burlington, MA 01803, USA

Entire Agreement

These terms of use are the entire agreement between you and Commerce Cloud in relation to your use of the Website, and all other representations or discussions are hereby excluded from this agreement. If any part of these terms are held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Commerce Cloud's failure to insist on or enforce strict performance of these terms shall not constitute a waiver of any breach or any future breaches thereof.

Governing Law And Jurisdiction

The Website is controlled and operated from within the United States, and Commerce Cloud does not represent that the Website is appropriate for use outside the United States. If you access the Website from outside the United States, you are responsible for compliance with any applicable local law. Your use of the Website shall be governed in all respects by the laws of the Commonwealth of Massachusetts, USA, without regard to choice of law provisions, and not by the United Nations Convention on Contracts for the International Sale of Goods. You agree that jurisdiction over and venue in any proceeding directly or indirectly arising out of or relating to the Website shall be in the state or federal courts located in Suffolk County or Middlesex County, Massachusetts.

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