Delivery

Carpet fitting

Carpet and flooring fitting

To help make the ordering and delivery of your new carpet or flooring as easy and straightforward as possible, we have standard fitting and delivery rates for all flooring products. You can find the rates for carpet, vinyl, laminate and LVT flooring in the relevant sections below.

Carpet and vinyl fitting rates

Once you have ordered your new carpet or vinyl flooring, we will be happy to arrange for an ScS-approved fitter to come to your home to lay your carpet or vinyl flooring, for an additional cost. To arrange for a fitter to visit your home, please give our online team a call on 0800 731 0048, or contact the ScS store where you purchased your flooring. You can find the number of the store where you placed your order at the top of your receipt; alternatively you can find a list of local store numbers here.

Please do bear in mind that your contract for having your carpet or vinyl flooring fitted is separate to your ScS contract, which covers the order for the flooring itself and its delivery. The charges for fitting your new flooring are payable directly to the fitter on the day of installation. You can find the rates for ScS-approved carpet and vinyl flooring fitters below.

Alternatively, you are welcome to arrange your own carpet or vinyl fitter, or fit your flooring yourself.

Standard fitting rates

Carpet fitting rates:

  • £3.15 per square metre (with an additional 60p admin charge per m²)
  • Minimum charge of £50.40 for hall, stairs or landing carpets (with an additional £9.60 admin charge)
  • Minimum £47.25 charge for all other rooms (with an additional £9.00 admin charge)
  • Open plan or wrap-around stairs carry an additional surcharge of £5 per stair

Vinyl fitting rates:

  • £4.15 per square metre, available as dry-laid vinyl only (with an additional 60p admin charge per m²)
  • Minimum charge of £49.80 (with an additional £7.20 admin charge)
 

Carpet and vinyl delivery rates

  • If you live within a 30-mile radius of an ScS store, a £29.99 delivery charge is applied for carpet and vinyl orders. There may be additional charges if you live outside the 30-mile radius, but we will be able to confirm these when you place your order
  • If you live within the London Congestion Charge Zone, a £60 delivery charge is applied
  • A full list of delivery rates for all other ScS products can be found here.

Laminate and LVT flooring

Once you have placed your order we will be happy to arrange for an ScS-approved fitter to come to your home fit your new laminate or LVT flooring, for an additional cost. Speak to your sales advisor to discuss this in more detail at the point of ordering. Please give our online team a call on 0800 731 0048, or contact your local store where you made your purchase.

Fitting rates for laminate and LVT flooring vary as it is undertaken by an approved-fitter in your area. We will be happy to pass your contact details onto them for you and they will be in touch with a quote for fitting.

 

Laminate and LVT delivery rates

  • Our laminate and LVT flooring is delivered directly from the supplier
  • a £49 delivery charge for these types of flooring
  • The supplier will contact you directly to arrange a suitable delivery date with you, as soon as your order has been paid in full
  • You will receive a call on the agreed delivery date, one hour before delivery, to let you know that they are on their way
  • A full list of delivery rates for all other ScS products can be found here.
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Top 10 Frequently Asked Questions

Q: How much will my fitting be?
A: Fitting costs do vary between our flooring products. Please see the information above under the heading 'Standard Fitting Rates' for more information.

Q: How do I know if a mileage charge applies to me and how much will it be?
A: If you live within a 30-mile radius of an ScS store, a £29.99 delivery charge is applied for carpet and vinyl orders. There may be additional charges if you live outside the 30-mile radius, but we will be able to confirm these when you place your order. Your flooring advsior will discuss this with you via telephone (or in store)

Q: How does the free fitting promotion work?
A: To qualify for free fitting the room needs to be larger than 12sqm, you also need to buy matching premium underlay from the £9.99 range or above. You pay the fitter in cash, and we refund the money paid from your order.

Q: How quickly from ordering will my flooring be fitted/delivered
A: With some suppliers we can supply and fit your flooring within 7 days, generally the lead-time would be approximately 10-15 working days.

Q: Are all carpets and vinyl available in 7 days?
A: No, we have a select range of Carpets & Vinyl which can be delivered within 7 days from the manufacturer. Your flooring specialist will confirm if this is available (please see above)


Q: Can I cancel my carpet/vinyl order once it's in stock?
A: As per distant selling regulations, you are eligable for a refund within 14 days from ordering (if you go over the 14 day cooling-off period, you will be liable for a 25% cutting fee.)

Q: How do I measure stairs?
A: We can provide you with a specialist surveyor who will provide a free measuring service. If you have any questions, please ask your Carpet Specialist via telephone.

Q: Can I use my 20% cross over voucher online if I bought my sofa in store?
A: Yes, please discuss this at the point of ordering with your Flooring Specialist.

Q: Can I add my fitting charge to my finance agreement?
A:  No, the fitter must be paid in full, in cash on the day of fitting.

Q: Will the flooring fitters dispose of all waste?
A: We can uplift your old carpet/flooring, but due to health and safety we cannot dispose of old flooring. (The fitter however will bag it up and ensure your property is left tidy.)