Cookie policy

Last updated 28 July 2020

To provide the best user experience and to make full use of the personalised features on our website, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Cookies are not harmful and do not store sensitive information such as your name, address or payment details. You can manage the cookies we use in your browser settings.

Types of Cookie

Strictly necessary cookies

These cookies are generally used to store a unique identifier to manage and identify you as unique to other users currently viewing the website, in order to provide you with a consistent and accurate service.

We use these to remember previous actions (e.g. entered text) when navigating back to a page in the same session, managing logins and other security features, and to route visitors to specific versions of a site and to remember items put into an online shopping basket.

Functionality cookies

These cookies will typically be the result of something you do but might also be implemented in the delivery of a service not explicitly requested but offered to you. They can also be used to prevent you being offered a service again that had previously been offered to you and rejected.

We use these to remember settings such as layout, font, preferences, colours; to remember a choice such as not to be asked again to complete a questionnaire or consent to cookies; to provide information to allow an optional service such as a live chat session or to fulfil a request from you to submit a comment.

Targeting or advertising cookies

These cookies contain a unique key that is able to distinguish individual users’ browsing habits or store a code that can be translated into a set of browsing habits or preferences using information stored elsewhere. Cookies may also be used to limit the number times a user sees a particular ad on a website and to measure the effectiveness of a particular campaign.

We use these in a number of ways, including online through managed social media presences, and on other unaffiliated sites. To understand how our advertising campaigns are performing, we may collect certain information via our sites through our advertising service providers. We or our suppliers use several common online tracking tools to collect this information, such as browser cookies, web beacons and other, similar technologies. The information we collect includes the IP addresses, the number of page visits, pages viewed via our sites, search engine referrals, browsing activities over time and across other websites following your visit to one of our sites or applications, and responses to advertisements and promotions on the websites and applications where we advertise.

We also use certain information to:

Present tailored ads, including banner ads and splash ads that appear as you log-in or off of your online accounts via our website
Identify new visitors to our website Recognise returning visitors Advertise on other websites and mobile apps not affiliated with us Analyse the effectiveness of our advertisements and email campaigns Better understand our audience, customers, or other site visitors, and determine whether you might be interested in new products or services.

Online advertising cookies

We use cookies and similar technologies for online advertising. To find out more and give or withdraw consent, please visit YourAdChoices

You can prevent Google’s collection of data generated by your use of the sites (including your IP address) by downloading and installing a browser plugin.

Cookies used on www.scs.co.uk

Cookie	Cookie name	Duration	Purpose
SalesForce	dwac_#	Session	These help our website function correctly and ensure that the content you view on our website is relevant to you. More information
	dwanonymous_UID{32}	179 days
	_cq_bc	29 days
	_cq_dnt	Session
	_cq_seg	29 days
	_cq_uuid	1 year
	cq.anochor	Session
	cq.viewCategory	Session
	cq.viewReco	Session
	cqcid	Session
	dw_dnt	Session

Cookie	Cookie name	Duration	Purpose
Google Analytics	_ga	2 years	These cookies come from Google Analytics. We use this platform to measure and improve the performance of our website. No sensitive or personally identifiable information is store. More information
	_gid	24 hours
	_gat	1 minute

Cookie	Cookie name	Duration	Purpose
Visual Website Optimizer	_vis_opt_test_cookie	Session	These cookies are required to enable us to test different content on our site to ensure that it is what our customers require. By using these cookies, not only can we make sure each user receives a consistent experience on our site, but we can also understand how you interacted with the page to enable us to make any corrective actions. More information
	_vis_opt_s	99 days
	_vis_opt_out	10 years
	_vis_opt_exp_EXPERIMENT_ID_goal_GOAL_ID	100 days
	_vis_opt_exp_EXPERIMENT_ID_combi	100 days
	_vis_opt_exp_EXPERIMENT_ID_exclude	100 days
	_vis_opt_exp_EXPERIMENT_ID_split	100 days
	EXPERIMENT_ID	100 days
	_vwo_uuid	100 days

Cookie	Cookie name	Duration	Purpose
WisePops	wisepops	2 years	These cookies are used for our website to display pop up messages. The data they collect allows them to appear at the correct time to ensure that the customer is notified when their behaviour indicates that they may require some assistance. More information
	wisepops_session	Session
	wisepops_visits	2 years
	wisepops_noshow	2 years

Cookie	Cookie name	Duration	Purpose
Bing	MR	1 year	These cookies are used by Bing to deliver a series of advertisements based on your previous interaction with our website. More information
Bing	MUIDB	1 year

Cookie	Cookie name	Duration	Purpose
Facebook	_fbp	3 months	These cookies are used by facebook to deliver a series of advertisements based on your previous interaction with our website. They also allow us to limit the number of times you see an advert, to prevent you seeing it over and over again. More information
	fr	3 months
	tr	1 minute

Cookie	Cookie name	Duration	Purpose
Fresh Relevance	tms_VisitorID	80 weeks	If you add a product to your basket or view products without purchasing, these cookies allow us to send emails containing relevant information to you. More information
	tms_wsid	30 minutes
	newsPopUp	Variable

Cookie	Cookie name	Duration	Purpose
AWIN	_aw_m_****(The cookie name will be different for each advertiser, but the will be the characters '_aw_m_' followed by an id to represent the Advertiser, e.g. _aw_m_1001)	30 days	This cookie lets us know which of our partners you came to our site from so that we can pay them the appropriate commission. Learn more.

Cookie	Duration	Purpose
dwanonymous_*	180 days	Random ID used to identify an unregistered shopper or a shopper who has not yet logged in independent of the session. For example, this is used to track basket and order activity and for analytics. It is not used for any activity that occurs after the shopper registers an account. The * in the cookie name is a value unique to the site.
dwsid	Current session	Identifies the current browsing session.
sid	Current session	Identifies the current browsing session. The Salesforce Reference Architecture (SFRA) uses this to determine whether to display the cookie hint content asset. Only used by SFRA and by customizations.
dwsecuretoken_*	Current session	Used with dwsid to secure the session through HTTPS. The * in the cookie name is a value unique to the site.
dwcustomer_*	180 days	Identifies a registered shopper. Used only when the shopper selects Remember Me. (This is an optional website feature.) The * in the cookie name is a value unique to the site.
dw_dnt*	Current session	Controls client-side JavaScript for Commerce Cloud tracking features (Analytics, Einstein, and ActiveData). Commerce Cloud sets it with each page response, based on the value of the corresponding session attribute TrackingAllowed. The value of this cookie always matches that of the Einstein __cq_dnt cookie.
dwac_*	Current session	Stores the following data for analytics purposes: Session ID, report suite name, shopper’s customer ID, source code group ID (encoded), currency mnemonic, and time zone. The * in the cookie name is a value unique to the site.
dwpersonalization_*	180 days	Tracks participation in A/B test groups for analytics purposes. If the shopper participated in a test, then the value is cleared when the shopper logs out. The * in the cookie name is a value unique to the site.
dwsourcecode_*	Varies from 0-999 days	Stores the source code for campaign and affiliate tracking. You set the lifespan of this cookie for each source code in Business Manager. The * in the cookie name is a value unique to the site.

Identifier Name	Primary Purpose	Other Purpose	Type	Lifetime of ID
__cfduid	Used by Cloudflare for maximizing network resources, managing traffic and protect from malicious traffic	Details: https://support.cloudflare.com/hc/en-us/articles/200170156-Understanding-the-Cloudflare-Cookies	Cookie	Until Cleared
ONE_SIGNAL_SDK_DB	Storing user preferences in connection with notification permission status.	N/A	IndexedDB dictionary, on customer’s domain.	Until Cleared

Pixels

You cannot delete pixels but you may be able to disable them by disabling cookies or by using browser add-ons or extensions. Some pixels in emails can be disabled by selecting an option in your email application not to download images.

To give or withdraw consent to cookies, please adjust your browser settings. Most advertising cookies are "third party" cookies and you can block them in one go using your browser settings.

There are different browsers and manufacturers upgrade them frequently. The best way to get the right instructions is to go to the manufacturer's support page and search for the browser name and your cookie query.

Further information

To find out more about cookies, including how to see what cookies and other technologies have been set and how to manage and delete them, please visit allaboutcookies and youronlinechoices.

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