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Last updated, 20 October 2020
The privacy and security of your personal information is extremely important to us. This policy explains how and why we use your personal data, to make sure you can be confident about giving us your information.
In this policy, whenever you see the words 'we', 'us', 'our', we are referring to:
A Share & Sons Limited trading as ScS
45-49 Villiers Street
Company number: 00323778
Telephone: 0191 731 3300
We are registered as a Data Controller with the Information Commissioner’s Office (ICO); our registration number is Z1588442
We collect your personal information, such as your name, your email address and your phone number, when you;
We may collect, store and use the following kinds of personal information:
We may use the data we collect to operate our business and to provide you with the range of products we offer. This includes using data to improve our products and to personalise your experience with us.
We share your personal data with your consent, or as necessary, to complete any transaction or provide updates regarding the product(s) you have ordered.
We use the personal information you provide us with in the following ways;
We only use your personal information under certain circumstances. These are:
We will, with your consent, send you email communications with details of offers, promotions, new products and the latest trends. You may, at any time, withdraw your consent to us using your personal information for that purpose.
In exceptional circumstances, we may collect sensitive personal information, for example if you volunteer or provide us with your health data as part of a delivery instruction. If you do so, we will take your volunteering of said information as explicit consent (in that case to make adjustments for the delivery). You may, at any time, withdraw your explicit consent to us using that sensitive personal information.
To withdraw your consent (in all cases other than cookies), please contact us email@example.com
You can find more details on the ICO website at www.ico.org.uk
As we are the Data Controller and process your data, you have legal rights that you can exercise regarding the use of your data:
Your information will be retained for a given period. That period of time is established in relation to the purposes for which your data was originally collected or for which it is to be processed further, whichever is longer.
On occasion, where you have made a purchase from us via finance, your finance provider (V12, Creation, or Ikano) may email you information on further credit available to you. We won't sell or rent you personal information and we will never share your information with companies outside of our own for inclusion in their own marketing emails.
We send emails to our customers and subscribers. You control what communications you receive via a preference centre which is linked to within those emails. You can unsubscribe at any time, using the unsubscribe link within any marketing emails you receive or by emailing firstname.lastname@example.org. Unsubscribes will be processed within one week of the request being recieved.
On occasion, where you have browsed a particular product or abandoned your basket mid-way through a purchase, we'll use your consented cookie activity to send you emails based on your previous browsing habits.
Please note that we are required via our purchase contracts to send you relevant and necessary updates regarding your order, which includes order confirmation emails, known as service emails. Due to the legality of these communications, you are not able to unsubscribe from digital order-related communications.
Who we are
The purposes for which the personal information is used for as well as the legal basis for the use can be used as follows:
Our legitimate interests are:
Personal information collected indirectly
We collect the following categories of personal information indirectly (e.g. from third parties):
We may share your information with:
Transfers outside the European Economic Area (EU member states, Norway, Iceland and Liechtenstein) (EEA)
We do not transfer your data to countries outside the European Economic Area.
Please note that some of our warranties (which are contracts) are for up to a 20-year period. For that reason, it may be necessary for us to keep your personal information for a length of time which reflects said warranty.
You have rights to make a request to us:
To find out more about these rights, please visit the Information Commissioner's website www.ico.org.uk. To exercise your rights, please email email@example.com
Withdrawal of consent
You have a right to withdraw any consent you give us at any time. This will not affect the legality of our consent-based use before you withdrew consent.To exercise your right to withdraw, please email firstname.lastname@example.org
You have the right to lodge a complaint with a supervisory authority. Within the UK you have a right to complain to the Information Commissioner. www.ico.org.uk
Information collected directly - legal or contract requirement
It is a purchase contract requirement that you provide your contact details, the address to which your product should be delivered and other mandatory information within the order process. This includes a credit check where you take out a finance agreement.
We do not conduct automated decision-making in conjunction with creating a contract of sale. Some third-party providers, where relevant, may use automated decision making, e.g. finance applications. However, customers have the right to appeal to the third-party directly.