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Last updated, 01 March 2019
In this policy, whenever you see the words 'we', 'us', 'our', we are referring to:
A Share & Sons Limited trading as ScS
45-49 Villiers Street
Company number: 00323778
Telephone: 0800 731 0048
We are registered as a Data Controller with the Information Commissioner’s Office (ICO); our registration number is Z1588442
To enable us to provide the best service to you, when contacting us regarding your privacy, it would be helpful if you could tell us exactly what it is in relation to.
We collect your personal information, such as your name, your email address and your phone number, when you;
We may collect, store and use the following kinds of personal information:
We may use the data we collect to operate our business and to provide you with the range of products we offer. This includes using data to improve our products and to personalise your experience with us. We share your personal data with your consent, or as necessary, to complete any transaction or provide updates regarding the product(s) you’ve ordered.
We use the personal information you provide us with in the following ways;
We only use your personal information under certain circumstances. These are:
We will, with your consent, send you email communications with details of offers, promotions, new products and the latest trends. You may, at any time, withdraw your consent to us using your personal information for that purpose.
In exceptional circumstances, we may collect sensitive personal information, for example if you volunteer or provide us with your health data as part of a delivery instruction. If you do so, we will take your volunteering of said information as explicit consent (in that case to make adjustments for the delivery). You may, at any time, withdraw your explicit consent to us using that sensitive personal information.
To withdraw your consent (in all cases other than cookies), please contact us email@example.com
You can find more details on the ICO website at www.ico.org.uk
As we are the Data Controller and process your data, you have legal rights that you can exercise regarding the use of your data:
Is in our legitimate interests and in the legitimate interests of third parties who provide you with related services. You may object to our use on that basis. To exercise your right, please contact us.
We won't sell or rent your personal information and we will never share your information with companies outside of our own for inclusion in their own marketing emails.
We send emails to our customers and subscribers, via Mapp Digital. You control what communications you receive via a preference centre which is linked to within those emails. You can unsubscribe at any time, using the unsubscribe link within any marketing emails you receive.
On occasion, where you have browsed a particular product or abandoned your basket mid-way through a purchase, we'll use your consented cookie activity to send you emails based on your previous browsing habits that contain information that we feel you may be interested in via MAPP Digital and Fresh Relevance.
You can unsubscribe to these emails at any time, using the unsubscribe link within any emails you receive. This is a separate unsubscribe link to our own generic marketing emails, so if you wish to be removed from both lists you must unsubscribe to both. Unsubscribes will be processed within a one week period.
Please note that we are required via our purchase contracts to send you relevant and necessary updates regarding your order, which includes order confirmation emails, known as service emails. Due to the legality of these communications, you are not able to unsubscribe from digital order-related communications.
Who we are
The purposes for which the personal information is used for as well as the legal basis for the use can be used as follows:
Our legitimate interests are:
Personal information collected indirectly
We collect the following categories of personal information indirectly (e.g. from third parties):
We may share your information with:
Transfers outside the European Economic Area (EU member states, Norway, Iceland and Liechtenstein) (EEA)
We do not transfer your data to countries outside the European Economic Area.
We also use a number of global digital platforms to serve a more personalised online user experience (e.g., Facebook and Google. Where this data leaves the EU it is covered by the EU-US Privacy Shield.
Please note that some of our warranties (which are contracts) are for up to a 20-year period. For that reason, it may be necessary for us to keep your personal information for a length of time which reflects said warranty.
You have rights to make a request to us:
These rights are more complicated than the simple summary above. To find out more about them, please visit the Information Commissioner's website www.ico.org.uk. To exercise your rights, please email firstname.lastname@example.org
Please make it clear which right(s) you want to exercise, for example by putting "right to object" in the subject line of the email if you wish to exercise the right to object. Thank you.
Withdrawal of consent
You have a right to withdraw any consent you give us at any time. This will not affect the legality of our consent-based use before you withdrew consent.
To exercise your right to withdraw, please contact us. Please make it clear you want to exercise this right, for example by putting "Withdrawal of consent" in the subject line of the email. Thank you.
You have the right to lodge a complaint with a supervisory authority. Within the UK you have a right to complain to the Information Commissioner. www.ico.org.uk
Information collected directly - legal or contract requirement
It is a purchase contract requirement that you provide your contact details, the address to which your product should be delivered and other mandatory information within the order process. This includes a credit check where you take out a finance agreement.
We do not conduct automated decision-making in conjunction with creating a contract of sale. All decisions about you will be made by humans. Some third-party providers, where relevant, may use automated decision making, e.g. finance applications. However, customers have the right to appeal to the third-party directly.